Adult Weekender
Personalised Hen Weekender Sweatshirt | Custom Bridal Party Jumper
Personalised Hen Weekender Sweatshirt | Custom Bridal Party Jumper
THE ALL-IN TEE
One price. No surprises at checkout.
Pick font colours that pop on your shirt
See the final look before you buy
Order today, shipped within 1-2 working days
Returns & Warranty
Returns & Warranty
Returns & Refunds
Hassle-free returns. Clear refund timelines. Your statutory rights always protected.
30-Day Returns
From date of delivery
No Restocking Fees
Full item price refunded
5-10 Day Refunds
Back to original payment
Faulty? We Pay
Free return shipping on faults
1. Your Statutory Cancellation Right
Under the Consumer Contracts Regulations 2013, when you buy online you have the right to cancel your order within 14 days of receiving your goods, without giving any reason. You then have a further 14 days to return the goods to us.
2. Our 30-Day Returns Policy
In addition to your statutory rights, we offer a 30-day returns window from the date you receive your item. To qualify:
- Items must be in new and unused condition
- All original packaging and tags must be attached
- Items must be free from wear, washing, alterations, or customer-caused damage
We reserve the right to refuse a return or issue a partial refund if items do not meet these requirements.
3. Items That Cannot Be Returned
The following are non-returnable unless they arrive faulty, damaged, or incorrect:
| Category | Why |
|---|---|
| Personalised products (custom t-shirts, hoodies with names/slogans/images) | Made to order specifically for you |
| Wigs, hosiery, underwear, cosmetics | Hygiene seal broken or packaging opened |
| Final sale items (if marked at time of purchase) | Sold as non-returnable |
4. Faulty, Damaged, or Incorrect Items
Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described.
- Within 30 days: full refund
- 30 days to 6 months: replacement or repair. If we cannot resolve the issue, we issue a refund
- Return shipping: we cover the cost for all faulty, damaged, or incorrect items
Please include photographs of the fault or damage when you contact us.
5. How to Start a Return
Email Us
Send your order number, item(s), reason, and photos (if faulty) to hello@dressloud.co.uk with subject "Return Request".
Get Authorised
We reply within 2 working days with return authorisation and instructions.
Post It Back
Send via tracked and signed-for post. We cannot accept responsibility for items lost in return transit.
DRESS LOUD (Returns)
5 Tree Close, Tilehurst
Reading, RG30 4TG
United Kingdom
6. Return Shipping Costs
| Return Reason | Who Pays |
|---|---|
| Change of mind | Customer |
| Wrong size ordered | Customer |
| Faulty, damaged, or incorrect item | DRESS LOUD |
| Personalised item with printing/production error | DRESS LOUD |
We do not charge restocking fees. We do not provide pre-paid labels for standard returns. We recommend Royal Mail Tracked 48 or a similar tracked service.
7. Exchanges
We do not offer direct exchanges. If you need a different size, colour, or product:
- Return the original item following the process in Section 5
- Place a new order for the item you want
- We refund the original item once we receive and inspect it
This ensures you get the correct replacement as quickly as possible.
8. Refunds
Once we receive and inspect your return (usually 2-3 working days), we notify you by email.
| What We Refund | What We Do Not Refund |
|---|---|
| Full item price (or partial if item shows use) | Original shipping costs (change of mind) |
| Original shipping costs (if our error) | Customer return postage (change of mind) |
| Express/upgraded shipping (unless entire order faulty) |
Approved refunds are processed to your original payment method within 5-10 working days. The time for the refund to appear depends on your payment provider.
9. Late or Missing Refunds
If you have not received your refund within the timeframe above:
- Check your bank account or card statement again
- Contact your bank or card issuer, as processing times vary
- If you have done both and still have not received it, email us at hello@dressloud.co.uk
10. Contact Us
5 Tree Close, Reading, RG30 4TG
Email: hello@dressloud.co.uk
Phone: 0118 203 0818
Hours: Monday to Friday, 09:00 to 17:00 (GMT)
Nothing in this policy affects your statutory rights. For more information, visit Citizens Advice or contact Trading Standards.
Need to Start a Return?
Email us your order number and we will get back to you within 2 working days.
Email Return RequestNext Day Survivor — Personalised Sweatshirt
You survived the hen do. The shots, the karaoke, the 3am kebab — all of it. Now wrap yourself in something warm, soft, and fully deserved.
The Next Day Survivor sweatshirt is your morning-after uniform. Personalised with names, dates, and your hen destination, it's the cosy layer you'll throw on for the breakfast of shame and wear on repeat for months after.
Printed on the Gildan 18000 Heavy Blend — a proper heavyweight crew neck sweatshirt with a soft fleece lining, ribbed cuffs, and a relaxed fit that doesn't care how rough you look. 50% cotton, 50% polyester, built to handle the coach home and every hungover Sunday that follows.
Personalise yours — add names, nicknames, the hen do date, or whatever inside joke only the squad will understand.
Ordering for the group? Kit out the whole crew in matching survivor gear and nobody gets left behind.
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Sizing Charts
Estimated delivery for your Dress Loud Personalised Apparel
Get it between Apr 2 and Apr 6
Ordered
Mar 30
Printed
Mar 31 – Apr 1
Delivered
Apr 2 – Apr 6
Most personalised orders ship in 1-2 working days. During Christmas and big weekenders, production and couriers can take longer.